Adjusted earnings came in at $2.82 per share, down 7% year over year and below estimates for $2.89 per share.ĭomino's Pizza stock fell on the news and is down 27% year to date. That sales weakness led Domino to miss analyst profit estimates for the quarter. same-store sales in Q2 was driven by declining order counts, which continued to be pressured by the challenging staffing environment, which had certain operational impacts such as shortened store hours and customer service challenges in many stores, both company-owned and franchise," Weiner explained. International sales also fell 2.2%, worse than the 13.9% gain a year earlier. stores dropped 9.2% while franchise-owned stores dropped 2.5%. Same-store sales at company-operated U.S. same-store sales fell 2.9%, a sharp reversal from a 3.5% increase during the same quarter last year. Domino's reported delivery sales crashed 11.7% in the second quarter versus a year ago. The effort, while clever, may be having a minimal impact in terms of addressing lost sales from the labor shortage. Sozzi follows Brian Sozzi on Twitter and LinkedIn.A pizza comes out of the oven at Domino's Pizza restaurant in Los Angeles, California, U.S. FX headwinds mounting these new pressures should come as little surprise to investors, as new pain points arose in the quarter of international same-store sales slowdown, especially for drivers, and food cost inflation, according to Jon Tower, an analyst at Citi.
Earnings for adjusted earnings were $2.82 per share, down 7% year over year and below estimates for $2.89 per share.ĭomino's Pizza stock was down 27% year to date, and was down 27% on the news.Įxisting challenges persisted during the quarter, e.g. same-store sales in Q 2 was caused by declining order counts, which continued to be pressured by the challenging staffing environment, which had certain operational impacts, such as shortened store hours and customer service challenges in many stores, according to Weiner, who spokeswoman for the company.ĭomino missed analyst profit estimates because of the sales weakness. International sales fell 2.2%, better than the 13.9% gain a year ago.
stores dropped 9.2%, while franchise-owned stores dropped 2.5%. same-store sales fell 2.9%, a sharp change from a 3.5% increase during the same quarter last year. Domino's delivery sales fell 11.7% in the second quarter compared to a year ago. The effort may not have a significant impact in terms of sales lost due to the labor shortage. stores use call centers in some capacity at the end of the second quarter. In an earnings call Thursday, Domino's Pizza new CEO Russell Wiener told analysts that Call centers allow team members to focus on making and delivering pizzas without having to worry about answering phones.
#Dominos call center driver#
If you call a Domino's Pizza DPZ to place an order, you may be directed to a call center.ĭomino's said that the practice has freed up workers to deliver pizzas due to a driver shortage that has plagued the company for well over a year.
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